Speaker: Coach Gusty
When: January 30, 2012
Registration: 1:30
1:30 PM – 4:00 PM (After the Chamber Luncheon)
Where: Montgomery Glenn
Cost: FREE
What if you could recruit the people you really wanted? What if you developed an environment where your employees wanted to make their job a career? What if your staff provided exceptional world class customer service?
In this session, you will learn:
- Recruiting is not just putting an ad in the paper or on Kijiji.
- Can you turn a ‘C’ Player into a ‘A’ player?
- The importance of hiring people with high EQ.
- How to develop a “Farm Team” for your business?
- Stop paying salary increases – pay for performance will get you more results.
- Providing employees with the right data at the right time is as important as motivating them with empowerment.
- The importance of processes – If you don’t build processes, you don’t have consistent delivery-especially in high-transaction environments.
- Customer – intimate organization – empowering employees to make decisions on behalf of customers without having to seek their supervisor’s approval.
To register please contact the Chamber at 780 352-8003 or email info@wetaskiwinchamber.ca




